Legal
Privacy Policy
Last updated: September 10, 2026
Overview
R-AVL ("R-AVL," "we," "us") respects your privacy. This policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have.
Information we collect
When you submit a contact form or call us, we may collect:
- Name, company, phone number, and email address
- Service type, project details, and messages you provide
- Basic technical data such as browser type and submission timestamp
How we use information
We use submitted information to:
- Respond to your request and schedule site visits
- Route inquiries to the correct team member
- Maintain business records related to quotes and service requests
- Improve our website and customer communication
Submitted information may be processed by internal software tools to help route and respond to your request. We do not sell your personal information.
Data sharing
We may share information with service providers that help us operate our website, customer relationship tools, and email systems. These providers are required to protect your data and use it only for the services they provide to us.
Security
We use server-side processing, access controls, and industry-standard safeguards to protect submitted information. Do not include passwords, payment card numbers, or sensitive access credentials in our contact form.
California residents
If you are a California resident, you may have rights to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law. To make a request, contact us using the details below.