Question 1

Do you work on 70V commercial PA systems?

Accepted Answer

Yes. Most commercial installations use 70V or constant-voltage distribution. We service amplifiers, mixers, paging controllers, and distributed speaker networks.

Question 2

Can you repair just one zone or speaker?

Accepted Answer

In many cases, yes. We diagnose whether the issue is the speaker, the amplifier channel, or the wiring run before recommending a full replacement.

Question 3

Can you repair systems you did not install?

Accepted Answer

Yes. We regularly service equipment installed by other contractors.

Question 4

How do I know if I should repair or upgrade?

Accepted Answer

If you are facing frequent failures, discontinued parts, or coverage gaps, an upgrade often costs less over time than the next round of repairs. We give an honest recommendation after assessing your system.

Question 5

Do you install Cat6a as well as Cat6?

Accepted Answer

Yes. We recommend Cat6a for new installations where higher bandwidth or longer runs are expected.

Question 6

Can you certify and test cable runs?

Accepted Answer

Yes. We test terminations and document results so you know every run meets spec.

Question 7

My WiFi is slow but my ISP says the connection is fine. Can you help?

Accepted Answer

This is one of the most common calls we get. Slow WiFi with a good ISP signal often points to cabling, switch, or access point placement issues. We diagnose the full path from the ISP handoff to your devices.

Question 8

Do you work on existing buildings or only new construction?

Accepted Answer

Both. We handle retrofit cabling in occupied offices and new build-out installations.

Question 9

What areas do you serve?

Accepted Answer

Greater Los Angeles, the San Gabriel Valley, and Orange County. We are based in West Covina.

Question 10

How fast do you respond to repair calls?

Accepted Answer

We prioritize urgent commercial failures. Most contact form submissions receive a response the same business day. For urgent issues, call (626) 388-1325.

Question 11

Are you licensed?

Accepted Answer

Yes. R-AVL holds CSLB license #1151143 as a commercial AV/IT and low-voltage contractor.

Question 12

Do you provide quotes before starting work?

Accepted Answer

Always. We diagnose on-site, then provide clear pricing before any work begins, so there are no surprises.

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